Privacy Policy

aLocum Pty Ltd

Privacy Policy

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This is the Privacy Policy of aLocum Pty Ltd ABN 80 685 775 393 trading as aLocum ("we", "us" and when relating to us, "our").

 

We are committed to protecting the privacy of our contacts, clients or those to whom we provide services, subscribers, registrants, participants, suppliers, sponsors and employees ("you" and when relating to you, "your") and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

 

In this policy we describe how we manage your personal information.

 

1.  The kinds of personal information we collect

The kinds of personal information that we collect include:

(a) contact details such as name, business and/or company name, role or position, address, email address, mobile number, landline number;

(b) information relating to your circumstances and matters relevant to your request, registration, participation, supply, sponsorship, employment;

(c) information about your interests and requirements and the services that you may wish to purchase or provide;

(d) information regarding our communications with you and your attendance at seminars and promotional events held by us;

(e) if you are a registrant, participant or prospective participant, information about your qualifications, skills, current and former roles or positions and goals; 

(f) if you are placing or prospectively placing a locum, information about your business, skills, services, products and price;

(g) if you are a supplier or prospective supplier, information about your business skills, services, products and prices; and

(h) if you are a sponsor or prospective sponsor, information about your business skills, services, products and prices.

 

2.   How we collect personal information

2.1.  We collect personal information by various means including when:

(a) you register with us;

(b) you contact us with a question or inquiry;

(c) you subscribe to our newsletter or updates service;

(d) you attend a seminar or event where we are hosting or presenting;

(e) you visit our website.  

2.2.  Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a referrer, referee, locum, a third party information provider, or a person responding to our questions or inquiries.

2.3.  If you do not provide us with accurate personal information we may not be able to register or assist you, or achieve the purpose for which the information has been sought.

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3.  The purposes for which we collect, hold, use and disclose personal information

3.1.  We collect, hold, use and disclose personal information in order to:

(a) carry out the services we have agreed to carry out;

(b) respond to your enquiries;

(c) employ competent and diligent personnel;

(d) monitor or improve the use of and satisfaction with our services; 

(e) let you know about relevant developments, our expertise and services that may be of interest to you.

3.2.  We disclose personal information subject to confidentiality as provided for in our participation terms and conditions and/or our terms and conditions of business. 

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4.  The parties to whom your personal information is disclosed 

4.1.  Subject to any relevant confidentiality terms, we may share some relevant personal information with:

(a) businesses, corporations, firms, law practices, locums, potential locums, government authorities and service providers as reasonably required to carry out the services we have agreed to provide;

(b) our e-mail marketing provider for the purposes of providing you our newsletter, invitations and updates; and

(c) third party service providers who assist us with auditing, accounting, legal, business consulting, website or technology services. 

4.2.  We also will disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being, or may be engaged in, in response to a subpoena, discovery request or a court order.

 

5.  Disclosure of information outside the jurisdiction of collection

5.1.  We do not disclose personal information to overseas recipients. 

 

6.  Opting out of marketing communications 

6.1.  We may, from time to time, send you newsletters, invitations and updates about our services. You can opt out of receiving further such communications by notifying us using our contact details below by clicking the "unsubscribe" option at the bottom of any marketing e-mail received from us.

 

7.  Security 

7.1.   We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files in secure locations and limit access to personal information to individuals with a need to know.

 

8.  Access/correction/updating personal information 

8.1.  You can contact us to access, correct or update your personal information. Unless we are subject to a confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days.  

Examples of circumstances where we may refuse to give you access to your personal information include where:

(a) giving access would be unlawful;

(b) we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;

(c) giving access would have an unreasonable impact on the privacy of others;

(d) the information could reveal the intentions of a party in negotiations;

(e) giving access could prejudice the taking of appropriate action in relation to unlawful activity;

(f) giving access could reveal evaluative information in a commercially sensitive decision making process.

8.2.  If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record. 

8.3.  We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

8.4.  These actions can usually be taken by contacting a customer relations representative using the contact information on the "Contact Us" section below.  

 

9.  Notification of Changes 

9.1.  If we decide to change our Privacy Policy, we will post a copy on our website.

10.  Complaints / Contact us

If a breach of this Privacy Policy occurs, a complaint may be made to us by sending it to:

info@alocum.com.au
Attention: Privacy Officer 

or by calling 0478 330 087. 

We will endeavour to respond to any complaint within 30 days. If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints.